Conditions of use

1.Content

We try to make sure that all information on the Website, including descriptions of our Goods, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the Website as soon as reasonably possible.

2.Access

We do our best to ensure that the Website operates properly at all times, but we make no warranties as to the availability or accessibility of the Website, and (save as otherwise set out in these Terms and Conditions) we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the Website

3.Intellectual Property Rights

You may not reproduce part or all of the contents of the Website in any form unless it is for personal, non commercial use.

4.Prohibited Use

You must be 18 years of age or older to register with the Website and to purchase goods from the Website

5.Purchase Process

You make an offer to purchase Goods from us (your "Order") by completing the staged process on the Website as set out below: 

-Adding product to your basket

-Checkout step 1 – name

-Checkout step 2 – address details

-Checkout step 3 – payment details

Confirmation of Order

We must receive full payment of the price of Goods and the delivery charges before we can accept any offers to purchase Goods from the Website.

6.Availability

All Orders are subject to availability. Unfortunately, we cannot ensure permanent availability of all items although we will try our hardest. Once we have received your Order, if something is out of stock or is otherwise unavailable we will notify you of this by email.  If an item is out of stock or is otherwise unavailable we will notify you by email or phone that the item is unavailable and suggest alternative items of Goods you may wish to order. On being notified that the item is unavailable, you may elect to (1) order an alternative item by providing us by email or phone with details of the item you would like to order; or (2) cancel the Order by notifying us by email or phone that you wish to do so.

7.Payment

All prices and charges on this Website are in UK Pounds Sterling. Delivery charges will apply and these will be displayed in the order process. Payment for Goods ordered online must be made through our Website using Visa, MasterCard, American Express and PayPal. No other method of payment is accepted. 

8.Delivery

We will deliver the ordered goods to the delivery address you supplied on the order form. If, however, the goods are returned undeliverable, we will treat the contract as cancelled, and the money paid to us, excluding the delivery charge will be refunded to you. Please note that Standard Delivery times may vary depending on location.

9. Cancellation

You can cancel your Order for any reason within 15 days of receipt of the Goods ("Statutory Cancellation Period") for a full refund. To cancel your Order please write to us at nataljamaslovska@gmail.com

If you cancel your Order within the Statutory Cancellation Period and the Goods have been delivered, or are subsequently delivered to you, you must return the Goods to us within 14 days of cancellation and take reasonable care of them while they are in your possession. Your obligation to take reasonable care of the Goods while they are in your possession.

Your refund will be credited to the debit or credit card used in the original transaction. Please note that refunds for goods bought as gifts can only be given to the debit or credit cardholder (the original payer).

10. Returning Goods

If you change your mind and wish to return any item(s) due to the item(s) being unsuitable, you must return the item(s) to us within 28 days starting from date of delivery in order to receive a full refund via the original payment method. If you receive an item which is faulty, this period is extended to 30 days. If you would like more information on your rights as a consumer, please refer to The Consumer Rights Act 2015.

Privacy Policy

We will only use your personal data when the law allows us to. 

Generally, we need your information and use the information we collect about you:

 - to enable us to supply you with products and services that you have requested;

 - to help us with understanding more about how our website is used;

 - to prevent fraudulent activity.


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